How to determine a customers verification status?
When calling the Sell Treez Customer API (https://code.treez.io/docs/customer-apis), a value called verification_status will be returned. This indicates the customers current verification status within Treez. Additionally, a verification_reasons field will follow the verification_status. If the value for this field is "VERIFIED", the customers documentation on file has been verified by the retail staff. New tickets submitted through the Ticket API should be placed in the "Awaiting Processing" Ticket status. The verification_status for a VERIFIED customer will be empty. If the value is "VERIFCATION_PENDING", the customers documentation has not been verified by the retail staff or otherwise needs to be reviewed. This usually indicates the profile was recently created, the drivers_license_expiration date has passed or the permit_expiration date has passed. New tickets submitted through the Ticket API should be placed in the "Verification Pending" Ticket status. The verification_status for a VERIFIED_PENDING customer will detail why the customers needs to be verified.
Posted by Edmund Ewell 11 months ago