Discussions

Treez has updated the way merged customers are displayed through our API, enabling Partners and operators to better track merged profiles. When using GET/ Customer endpoints, the resulting post-merge account will be the primary and have a value called MERGED_CUSTOMER_IDS associated with it. This field will display all profile IDs that have been merged into the resulting account and will have a STATUS listed as 'MERGED'. On top of that, a note will be added into the NOTES field that details the time and date of when the merge occurred.

The price of a product in Treez is listed in the “pricing” array, and there are two pricing methods available. Partners should look at the “price_type” field to identify the pricing method being used for a product. You can expect the following behavior based on what is populated in the “price_type” field:

Treez has done its best to provide the necessary tools for partners to be able to build an integration without needing hands-on guidance from Treez. The key to using these resources is knowing how to access them. All Partners have access to the following:

Updating the customer can be a tricky proposition for new partners. Unlike the Update Product and Ticket endpoints, the Update Customer endpoint actually uses a POST to update the customer. This means that when a customer profile needs to be updated in any way you need to include the entire profile in the request. Even if fields are not getting updated, they must be included in the request, otherwise they will be removed from the customer profile. It is imperative for any partner using the Update Customer endpoint to understand this nuance. Partners should be aware that there is a customer-facing log that can be used to see where customer profile edits originate from; all changes through the API can be traced back to the partner through this log.

There is a new field available in the Product API that will assist partners with getting only products that have inventory available for sale! This will help relieve call volume and let partners update their menus faster than ever before. The “above_threshold” field tracks whether a product has more sellable inventory than the “minimum_visible_inventory_level”. The “minimum_visible_inventory_level” field indicates when a product should be hidden from the menu because it has dropped below a certain threshold that is set by the retailer in their eCommerce configurations. When the inventory count falls below “minimum_visible_inventory_level” the “above_threshold” will be marked as False for that product.

When creating tickets through the Ticket API, it is essential for partners to understand how discounts work with the API. There are three discounts types to be familiar with while working with the API: automatic discounts, POS discounts, and price adjustments. They each have their own behavior and partners need to know how to use each one.