Ticket Number Webhooks

This webhook can only be created by using either the POST/Create Ticket and PUT/Update Ticket endpoints. Use the SellTreez APIs - Developer's Portal to learn how to set up a request and create a Ticket Number webhook using the listener_url field.

Triggering Events

  • Creation of the ticket.
  • Fulfillment status of the ticket changes.
  • When details of the ticket are changed. ie. Products and discounts have been added to the ticket.
  • Completion of the ticket.

Sample Content of Webhook Response

{
   "event_type":"TICKET",
   "data":{
      "type":"PICKUP",
      "ticket_id":"dc174f3c-5e7c-4528-84da-c17be2f6c8ca",
      "order_number":"DZB9Z3",
      "external_order_number":null,
      "order_source":"ECOMMERCE",
      "created_by_employee":{
         "employee_id":"Default",
         "name":"Default",
         "role":"employee"
      },
      "packed_by_employee":null,
      "customer_id":5016,
      "ticket_patient_type":"ADULT",
      "cash_register_id":null,
      "order_status":"AWAITING_PROCESSING",
      "payment_status":"UNPAID",
      "payment_authorization":false,
      "date_created":"2022-11-02T17:28:57.000-07:00",
      "last_updated_at":"2022-11-02T17:28:58.000-07:00",
      "date_closed":null,
      "post_tax_pricing":false,
      "sub_total":13.0,
      "tax_total":16.62,
      "discount_total":-15.0,
      "total":29.62,
      "ticket_note":null,
      "refund_reason":null,
      "original_ticket_id":null,
      "delivery_address":null,
      "delivery_route":null,
      "scheduled_date":null,
      "items":[
         {
            "product_id":"83e1a132-ed63-40da-951a-cdb4183acc86",
            "barcodes":[
               "123ABC"
            ],
            "inventory_barcodes":[
               "glf"
            ],
            "location_name":"WJ",
            "inventory_type":"ADULT",
            "inventory_id":"123",
            "inventory_batch_id":"94ODW",
            "size_id":"83e1a132-ed63-40da-951a-cdb4183acc86",
            "product_size_name":"CARBON FIBER",
            "product_type":"FLOWER",
            "product_brand":"BLUE CHIP GENETICS",
            "product_subtype":"PRE-PACK",
            "quantity":1.0,
            "price_total":29.62,
            "price_sell":13.0,
            "product_unit":"GRAMS",
            "product_amount":3.5,
            "state_tracking_uom":null,
            "apply_automatic_discounts":true,
            "POS_discounts":[
               
            ],
            "discounts":[
               {
                  "id":null,
                  "discount_title":"TREEZ",
                  "discount_amount":15.0,
                  "discount_method":"DOLLAR",
                  "savings":15.0,
                  "discount_category":"AUTOMATIC_DISCOUNT",
                  "cart":false
               }
            ],
            "tax":[
               {
                  "id":"65b889d6-22f3-40c1-b6ad-e65fb8388fdc",
                  "rate":0.15,
                  "tax_name":"Excise Tax",
                  "amount":12.15
               },
               {
                  "id":"7d22b4bf-3b56-42d0-8ae3-c8dc70e9fdb9",
                  "rate":0.1,
                  "tax_name":"City Tax",
                  "amount":1.3
               },
               {
                  "id":"1d5f46b5-150b-4003-b534-bc74d17e5efc",
                  "rate":0.12,
                  "tax_name":"Dynamic Sales Tax",
                  "amount":3.17
               }
            ],
            "price_target":null,
            "price_target_note":null
         }
      ],
      "fees":[
         
      ],
      "payments":[
         
      ],
      "reward_eligible":true,
      "reward_points_earned":0,
      "reward_points_used":0,
      "purchase_limit":{
         "concentrated":"0/8",
         "non_concentrated":"7/28.5",
         "plant":"0/6"
      },
      "employee_id":null,
      "cash_drawer_name":null,
      "revenue_source":null
   }
}